Cash on Delivery all over Bangladesh · Free delivery in Dhaka on orders over ৳1,500

Help and FAQ

Answers about ordering, delivery, payment and returns.

Common questions

How do I place an order?
Add products to your cart, go to checkout, enter your name, mobile number and address, and choose how to pay. You can also order on WhatsApp from any product page.
Do you call before sending my order?
Yes. We call the number you gave at checkout to confirm the order before we pack it.
Can I check the product before paying?
Yes. With Cash on Delivery you can open and check your parcel in front of the delivery person, then pay.
How long does delivery take?
Inside Dhaka, 1 to 2 days. Outside Dhaka, 3 to 5 days. Delivery can take longer during Eid and other holidays.
How do I use a coupon code?
Enter the code in your cart or at checkout and tap Apply. The discount shows before you place your order.
Can I change or cancel my order?
Yes, until it’s handed to the courier. Call or WhatsApp us with your order number.

Delivery

We deliver to all 64 districts of Bangladesh through trusted courier partners.

AreaChargeTime
Inside Dhaka৳70 (free over ৳1,500)1 to 2 days
Outside Dhaka৳1303 to 5 days

Payment

  • Cash on Delivery: pay the delivery person when your parcel arrives.
  • Online payment: cards, bKash, Nagad and other wallets will be available at checkout.

Returns and exchange

If your item arrives damaged, faulty or isn’t what you ordered, tell us within 7 days of delivery and we’ll exchange it or refund you.

  • Send us a photo of the item and the parcel on WhatsApp with your order number.
  • Keep the item unused, with its original box and tags.
  • For hygiene reasons, earrings, toddler feeding items and opened personal-care items can only be returned if they are damaged or wrong.
  • If the mistake is ours, we pay the return delivery.

Privacy policy

We collect your name, mobile number, address and email only to process and deliver your order and to contact you about it. We share your delivery details with our courier partner and no one else. We never sell your information. To see or delete your details, contact us.

Terms

Prices are in Bangladeshi Taka. Offers and coupon codes are valid while stock lasts and can’t be combined unless we say so. We may cancel an order if a product is out of stock or a price was shown by mistake, and we’ll tell you if that happens. By placing an order you agree to these terms and our return policy.