At The Zayaan, your satisfaction matters to us. We want you to feel confident with every purchase you make. If something isn’t quite right, we offer a simple and transparent return process to ensure a smooth shopping experience.
Return Eligibility
We gladly accept returns within 30 days of delivery, provided the following conditions are met:
- Items must be unused, unworn, and unwashed
- All original tags must remain attached
- The return must be initiated by contacting our customer support team
- Original shipping and delivery fees are non-refundable
- Customers are responsible for return shipping costs
- A $12.99 return processing fee will be deducted from the refund amount
- Once we receive and inspect your returned item, your refund will be processed to the original payment method.
Exchange Policy
At this time, we do not offer direct exchanges.
If you need a different size, color, or product:
- Please return the original item following our return process
- Place a new order for the desired item
This helps us ensure faster processing and better inventory accuracy.
How to Initiate a Return
To start a return, please email us at:
📩 info@thezayaan.com
Include the following details:
- Order number
- Reason for return
Our customer support team will guide you through the next steps promptly.
Return Address
The Zayaan
1049 NW 1st Ct
Hallandale Beach, FL 33009
USA
📞 Customer Support
If you have questions or need assistance, feel free to reach out:
